"We take great pride in being part of the community, supporting the people who support us"

Compassionately helping you

The Gateway team of Funeral Directors are the best at what they do, consulting, arranging and liaising is a funeral director's specialty. We pride ourselves on being open and transparent, which lets us guide you through every step of the way. 

Your funeral director will work with a range of different people to make sure that the funeral service process runs smoothly for you and your family. 

Our team of expert and qualified Funeral Directors are second to none.

The Gateway Team

Our Story

Gateway Funeral Services has a rich history deeply rooted in the Whakatane community. Founded in 1991 by the Walker family, their mission was to make a positive difference in the lives of local families during their most challenging times. The original location on Gateway Drive quickly became a trusted and respected establishment.

After the passing of Humphrey Walker, his daughters Susan Thrupp and Debbie Bluett took the reins of the family business, ensuring that their father's legacy would be carried forward with the same care and dedication. Gateway Funeral Services remained a family-run operation, committed to supporting the community.

As the business grew, it became apparent that larger premises were necessary to continue providing exceptional service to client families. In 2010, the purchase of the Jehovah Witness Kingdom Hall on Awatapu Drive provided the ideal opportunity for expansion. Extensive renovations transformed the space into a modern facility, featuring a spacious reception area, a 130-seat chapel, a catering lounge, a family room with a kitchen, a dining and living room, as well as a private viewing room and bathroom.

In 2015, after many successful years, Susan, Debbie, and their families made the heartfelt decision to pass on the ownership of Gateway Funeral Services. The Shaw family embraced this opportunity and assumed ownership of the well-established business in December of that year. They were determined to continue the traditions, values, and high standards set by the founding family.

Today, Gateway Funeral Directors remains proudly locally owned and operated, upholding its commitment to serving the community with compassion and professionalism. The Shaw family, now at the helm, honours the legacy established by the Walkers, ensuring that local families receive the support and care they deserve during their times of grief.

As Gateway Funeral Directors, we are dedicated to providing a comforting and personalized experience, helping families navigate through the funeral process with compassion, respect, and attention to detail. We are honoured to continue the legacy of the founding family and remain a trusted presence in the Whakatane community.